Crew Member

Llandudno Junction - 16 - 30 Hours P/W - Meets National Min Wage - Permanent

You know the menu like it’s a script for an audition. That only Coke from a glass bottle tastes like the real thing & that ‘you had me at hello’ is when you made the best impression at the right time…

You know that fish & chips is the nations favourite…You know that sustainable is more than just where we get our fish from & that great fish & chips is a dish, best served hot.

You know that customer service is not a department but an attitude & a sideways glance often means the table wants their bill…& that the only time a customer gets up from their table is when they’re heading for the door…

You know all of this & more? Or you want to learn this & more? Then this is your calling…

Application Form (PDF) Apply Online

What's involved

We’re currently looking for a Crew Member to join a small crew in a busy Fish Café & Take Away.

What we really need is someone who can support both the Service & Production Officer in serving a short order menu, as well as further improve our high standards of customer service.

WHAT YOU’LL DO…

  • Meet, greet & seat customers in our very busy fish café & take away
  • Take food orders from customers & process them on the EPOS in both the take away & or fish cafe
  • Prepare & serve drinks & food items
  • Up sell
  • Clear dishes & present the bill
  • Clean the fish café & associated areas at the end of service
  • Meet with the Serivce Officer (weekly)
  • Plate dishes ready for service in the Fish Café
  • Support agreed current Strategic Objectives
  • Be flexible according to the needs of the business
  • Suggest, recommend & support the development of new effective systems
  • Maintain throughout the outlet, company standards for food quality & safety, customer service and health and safety
  • Positively participate in a cohesive crew culture while on shift, ensuring production and service work together beautifully
  • Understand the companys commitment to sustainability & participate in the fulilling the standards required
  • Facilitate in consistently maintaining a ‘showcase’ front of house

KEY ATTRIBUTES

  • A great outlook on life
  • Level headed, sensible and consistent in nature, trustworthy and reliable
  • Ability to work well under pressure and at pace
  • An eye for detail
  • Approachable with great communication skills

ESSENTIAL

  • Willing to learn
  • You are self-reliant & can work independently, as well as part of team.
  • Enjoy fish & chips
  • Great customer service skills
  • You have Basic skills in reading, writing & numeracy.

PREFERRED

  • Welsh speaker
  • Basic knowledge of computer skills
  • Previous experience with working with fish.
  • An understanding of health and safety & food safety
  • Previous experience within a catering environment

WHY SHOULD YOU WORK FOR US?

You want to be part of something bigger…in a company that wants you to suceed as much as it does. It takes two to tango you know! Annual parties & fun days out. Product & industry knowledge - Food tastings & the like. Bike to work scheme. Management development for rising stars…Oh & all the other usual stuff…paid annual holiday leave…Uniform & new stuff as often as possible.

Apply Online

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DECLARATION: If you give any information which you know to be incorrect or you withhold any relevant information, this may lead to your application being rejected or, if you have already been appopinted, to your dismissal.

All details are kept STRICTLY CONFIDENTIAL.

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Come and Visit Contact the Captain & Crew

Llandudno Junction

VISIT US
146 Conwy Road, Llandudno Junction, Conwy, North Wales, LL31 9DU
Tel: 01492 581 145 | Directions

OPENING HOURS

Fish Café: 11:30 - 20:30
Takeaway: 11:30 - 21:30

Valley, Anglesey

VISIT US
London Road, Valley, Anglesey, North Wales. LL65 3DP
Tel: 01407 741 069 | Directions

OPENING HOURS

SUMMER OPENINGS

Fish Café: 11:30 - 20:30 (7 days)
Takeaway: 11:30 - 21:30 (7 days)

Closed Sundays and Mondays (except for Bank Holidays)



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